Our care team is led by our highly experienced Matron and Deputy Matron. They are joined by a team of Nurses, Senior Carers and Health Care Assistants, who have a wide variety of experience and many have been at The Dower House for several years.
There is always a Registered Nurse on duty and a senior member of staff on call, along with other members of the care team, throughout the day and night.
Our highly professional nursing staff are trained to deal with all medical conditions and ailments to an excellent standard. A minimum of 75% of our Health Care Assistants are trained to NVQ Level 2, with many going on to complete further levels.
We have an excellent relationship with our local GP surgery with doctors who visit residents regularly. We also request visits to ensure that, as an absolute minimum, all of our residents are seen by a doctor at least once every four weeks.
All our fees are dependent on the room occupied and not the level of care and/or nursing required. This means that regardless of whether you are still relatively independent through to requiring full assistance with every aspect of daily life, including administrations of any oxygen or medications required, your fee does not increase. The only exception to this will be if you receive continual one to one care, which will be discussed with you fully.
Our nurses are here to help you navigate your way through any new medical challenges, explain any changes to you and support you to retain quality of life.
"I can’t fault your service, and much enjoyed my two weeks"
Mrs Wells
Join us for a tour of the house to experience the welcoming, homely atmosphere. Book a visit now, we’d be delighted to welcome you.
A visit provides the opportunity to get to know us better and see how we can support you, your friend or loved one here at The Dower House.Call us on 01962 882848 and select option 7 to speak with our Administrator to book your visit.You're welcome to stay for a cuppa or lunch and really get a feel for what life is like here.