So that we can provide a safe and professional service, we need to keep certain records about you. We may record the following types of data about you:
We also record the following data which is classified as “special category”:
Why do we have this data?
We require this data so that we can provide high-quality care and support. By law, we need to have a lawful basis for processing your personal data.
We process your data because:
We process your special category data because
We may also process your data with your consent. If we need to ask for your permission, we will offer you a clear choice and ask that you confirm to us that you consent. We will also explain clearly to you what we need the data for and how you can withdraw your consent.
Where do we process your data?
So that we can provide you with high quality care and support we need specific data. This is collected from or shared with:
We do this face to face, via phone, via email, via post, via application forms and via apps.
Third parties are organisations we have a legal reason to share your data with. These include:
What data do we have?
So that we can provide a safe and professional service, we need to keep certain records about you. We may record the following types of data about you:
We also record the following data which is classified as “special category”:
Why do we have this data?
We require this data so that we can contact you, pay you and make sure you receive the training and support you need to perform your job. By law, we need to have a lawful basis for processing your personal data.
We process your data because:
We process your special category data because
We may also process your data with your consent. If we need to ask for your permission, we will offer you a clear choice and ask that you confirm to us that you consent. We will also explain clearly to you what we need the data for and how you can withdraw your consent.
Where do we process your data?
As your employer we need specific data. This is collected from or shared with:
We do this face to face, via phone, via email, via our website, via post, via application forms, via apps.
Third parties are organisations we have a legal reason to share your data with. These include:
What data do we have?
As part of our work providing high-quality care and support, it might be necessary that we hold the following information on you:
Why do we have this data?
By law, we need to have a lawful basis for processing your personal data.
We process your data because we have a legitimate business interest in holding next of kin and lasting power of attorney information about the individuals who use our service and keeping emergency contact details for our staff.
We may also process your data with your consent. If we need to ask for your permission, we will offer you a clear choice and ask that you confirm to us that you consent. We will also explain clearly to you what we need the data for and how you can withdraw your consent.
Where do we process your data?
So that we can provide high quality care and support we need specific data. This is collected from or shared with:
We do this face to face, via phone, via email, via post, via application forms, via apps.
Third parties are organisations we have a legal reason to share your data with. These may include:
We only process information about you if you initiate contact with us using the Contact Us email functionality on our website. We do not currently process any other data about you via our website.
Your rights
You may need to provide adequate information for our staff to be able to identify you, for example, a passport or driver’s licence. This is to make sure that data is not shared with the wrong person inappropriately. We will always respond to your request as soon as possible and at the latest within one month.
If you would like to complain about how we have dealt with your request, please contact:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Join us for a tour of the house to experience the welcoming, homely atmosphere. Book a visit now, we’d be delighted to welcome you.
A visit provides the opportunity to get to know us better and see how we can support you, your friend or loved one here at The Dower House.Call us on 01962 882848 and select option 7 to speak with our Administrator to book your visit.You're welcome to stay for a cuppa or lunch and really get a feel for what life is like here.