Nursing Care

Nursing Care (Winchester)

The Dower House employs a very high ratio of nursing staff to residents. This means that you will get to know the staff who take care of you. We are proud of our extremely low staff turnover, which allows us to deliver excellent continuity of care. For your safety and peace of mind, a nurse-call system operates throughout the building ensuring you can easily contact staff 24 hours a day.

In addition to our highly experienced Matron, you will be cared for by State Registered Nurses (RGN’s), a State Enrolled Nurse (SEN), Senior Carers and Carers. This team provide care 24 hours a day, 7 days a week.

Our highly professional nursing staff are trained to deal with all medical conditions and ailments to an excellent standard and at least 75% of our Care Assistants are trained to NVQ level 2 or 3.

"Dad greatly appreciated the professionalism, compassion and genuine kindness demonstrated by all The Dower House staff who cared for him"

"On behalf of my family, I am writing to thank you and all your colleagues for the wonderful care you gave our Father. Dad greatly appreciated the professionalism, compassion and genuine kindness demonstrated by all The Dower House staff who cared for him. It wasn’t an easy decision for him to move to The Dower House but the way he was looked after quickly reassured him, and us, that it was the right one. It brings us great comfort that Dad was with people he knew and who cared about him on the last leg of his journey. As a family we are also very grateful for the kindness and care you extended to us. The smiles, kind words and hugs meant so much. We knew that you would take good care of Dad but the care we all received went far beyond that."

Alison Mary

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